Frequently Asked Questions
Everything you need to know about upgrading your home's hardware.
What materials are your knobs and pulls made from?
Our products are crafted from high-quality materials including solid brass, stainless steel, ceramic, and zinc alloy to ensure durability and a premium feel.
Are mounting screws included with my order?
Yes, every knob and handle comes with standard 1-inch mounting screws. If you have extra-thick cabinetry, please contact us for custom screw lengths.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. usually takes 3-5 business days.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please note that shipping costs for returns are the responsibility of the customer unless the item arrived damaged.
Do you offer bulk discounts for contractors or interior designers?
Yes, we have a trade program that offers exclusive discounts for industry professionals and large-volume orders. Please email our support team to apply.
How do I care for and clean my hardware?
We recommend cleaning with a soft, damp cloth and mild soap. Avoid using harsh chemicals or abrasive cleaners as they can damage the protective finish.